Question 1

Is Sports360 free for players?

Accepted Answer

Yes, the app is free to download and use. When you book a court, open play or event, you pay the SportsHub’s rate plus a convenience fee, shown before you pay. Payments are cashless, in the app.

Question 2

Which sports can I play?

Accepted Answer

SportsHubs on Sports360 run pickleball, badminton, basketball, volleyball, tennis, golf simulators, billiards, gyms, spas, football, table tennis and much more. What's on offer depends on the SportsHubs near you.

Question 3

How do I book a court?

Accepted Answer

Open Discover, choose a SportsHub and a time slot, then confirm and pay in the app.

Question 4

How do I join a tournament?

Accepted Answer

Find it under Tournaments, register in the app, and your bracket, schedule and court assignment show up there.

Question 5

What types of SportsHubs can use Sports360?

Accepted Answer

Sports venues, clubs, facilities, academies, court operators, tournament venues and sports communities.

Question 6

Can Sports360 support multiple sports?

Accepted Answer

Yes. SportsHubs on Sports360 run pickleball, badminton, basketball, volleyball, tennis, golf simulators, billiards, gyms, spas, football, table tennis and much more.

Question 7

Can we manage multiple courts or facilities?

Accepted Answer

Yes. Unlimited courts, and multiple facilities or branches in different locations, all from one account.

Question 8

Can Sports360 manage tournaments?

Accepted Answer

Yes: team registration with entry fees paid in the app, single elimination and round robin formats run in stages, match scheduling, court assignment and TV match boards.

Question 9

Does Sports360 have a broadcast view?

Accepted Answer

Yes. It’s built into the dashboard: the broadcast view for your courts is one click away.

Question 10

How does onboarding work?

Accepted Answer

Six steps, done with the Sports360 team. See how SportsHub onboarding works.

Question 11

Can existing players or schedules be migrated?

Accepted Answer

Yes. After training, you get ample time to move your existing bookings over and set your availability before we take your facility live. It’s also time for your team to master the system, and we’re a message away on your assigned support channel for any questions.

Question 12

How much does it cost?

Accepted Answer

Nothing. Sports360 is completely free for SportsHubs.

Question 13

How do we get started?

Accepted Answer

Book a SportsHub demo on our Contact page. The team will walk you through it and plan your setup.

Question 14

Which tournament formats are supported?

Accepted Answer

Single elimination and round robin. You can chain them in stages, for example a round robin stage followed by another round robin or a knockout.

Question 15

Can players pay registration fees in the app?

Accepted Answer

Yes. Entry fees are paid in the app per team, not per player, and payment confirms the team’s slot.

Question 16

Do we need special hardware for the TV boards?

Accepted Answer

No, and you don’t need TV boards to run a tournament at all. If you want them, any TV that can connect to a computer, or to the internet directly or wirelessly, can show the broadcast view.

Question 17

Can we run a tournament if we are not a SportsHub on Sports360?

Accepted Answer

Tournaments run at SportsHubs on Sports360, but you don’t have to own one: clubs can host tournaments as long as the venue is registered on Sports360. Run a venue yourself? You don’t have to switch everything at once. Start with the part you need, like tournaments or open play, alongside what you use today. Most hubs that start with one piece end up running everything on it. Book a demo to see what Sports360 could do for your whole SportsHub.

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